What if I still need help?
Have a question about setting up your equipment or preparing for your photo booth event?
We’re here to help!
Pre-Event Support
If you have questions before your event day:
- Email us at: lovestream@bustld.com
- Or click the pink bot on the right side of your screen and select “Email”
Our support team will respond within 1–2 business days.
Day-of Event Support
Need help on your event day or during the event? We're standing by!
Your event packet includes the most current support hours for your specific date.
To contact us during your event:
- Text us at (980) 393-6330 — This is the fastest way to reach our team.
Call 704-966-7268 and select Option 1: “Event Happening Today”
👉 Leave a voicemail with the following details:
- Event name
- Your name
- Event date
Event start time
We’ll get back to you as quickly as we can!
Please note: Our team does not monitor personal emails, direct lines, or other phone options after hours.