How do I ship back?

First, you will re-pack everything back in the same box you received the equipment in. You can use the pack list inside your box to ensure you have everything re-packed.

**You must use the same box to ensure the correct size and avoid overage charges.**

Once everything is packed in the box, you will place the prepaid return label (address to Samie Roberts at LoveStream) on top of the label that shows your name. The old label should be completely covered.

**Lost your label? Email us using the pink icon on the right side of your screen with the subject "Missing Return Label" and our team can resend to you**

Once packed, drop the box at a FedEx store (not a drop point) by 5 p.m. on your return date to ensure on-time return. Late returns will incur a $75/day late fee.

**Find a FedEx store here. **

·      If you selected FedEx pickup on your equipment waiver, please place the box at the arranged location for pickup between 10 a.m. to 6 p.m. local time.